We would like to appreciate and thank you for availing our services or products and dealing with us on our website www.step2startup.com(hereinafter referred to as “step2startup”). Kindly read the refund policy carefully as this will give you detailed information and guidelines. Customer rights and obligations are important to us with respect to purchases of services or products as our customers. We give foremost importance to our valuable customers. We make sure to provide the best services as per the timelines and specifications mentioned for individual services or products which you purchased from us.
If the refund request approved by the “step2startup” then we will update you via email. We'll happy to refund you 100% of your fees within 24 to 72 hours of your refund request which will be credited to the bank account, subject to deductions for any documentation or services provided to you.
If you have paid for our services, you will be under guarantee of one day (24hrs) money back policy. For any reason or consequence if you are not completely satisfied with your purchase, we will be happy to issue a full refund, subject to entitled to a refund which shall be based on the following situations:
• In case if there is a visible, clear deficiency in terms of delivery of the service/product by “step2startup” the refund will be issued.
• If the customer has paid for a service and then requests for a refund only because due to change in mind in that case, the refund shall not be entertained/considered.
• If the Application is filed and pending/rejected or another reason from Govt. side for a long period of time, a refund will not be considered.
• Refund request will not be entertained after the work has been shared with you. However, as a good gesture we shall provide you alternate option to utilise the amount paid by you, for other available services at “step2startup” partially or whole amount will be consider according to allotted work done.
• In case if the request for a refund has been made 30 days after making the payment for particular services/products has been completed and it has been informed via email or through any other medium of communication which states that the work has been completed, then, in that case the refund will not be issued.
• If the client has not been responding for 3 months in that case, the order will be considered abandoned and will not be considered for a refund
If you have paid for our services, you will be under guarantee of one day (24hrs) money back policy as mentioned above. For a refund request under this guarantee, within the first 24 hours contact us after making the payment. Email us to [email protected], we shall manage the refund request very smoothly to ensure that the money spent has to be refunded to the client as soon as possible
USE OF THE SITE
You understand that, except for information, products or services clearly identified as being supplied by Step2startup.com, Step2startup.com does not operate, control or endorse any information, products or services on the Internet in any way. Except for Step2startup.com - identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with Step2startup.com. You also understand that Step2startup.com cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.
You assume total responsibility and risk for your use of the site and the internet. Step2startup.com provides the site and related information "as is" and does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the service, any merchandise information or service provided through the service or on the internet generally, and step2startup.com shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the service or on the internet generally. Step2startup.com does not warrant that the service will be uninterrupted or error-free or that defects in the service will be corrected. You understand further that the pure nature of the internet contains unedited materials some of which are sexually explicit or may be offensive to you. Your access to such materials is at your risk. Step2startup.com has no control over and accepts no responsibility whatsoever for such materials.